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info@vocally.co.il
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A word from us 3
About this manual 3
Chapter One 4
Installing Vocally 4
Adding names & numbers 4
Training vocally with commands (digits): 5
Voice dialing 6
Erasing a single name 7
Erasing all names 8
Playback of all names 8
Chapter Two 9
Dialing a number during a call 9
Working with a Speakerphone 10
Working with the Clarity RC200 speakerphone 10
Working with a PBX 11
Changing the spoken language 11
Chapter Three 11
Frequently Asked Questions 12
Technical Specifications for Vocally 13
Vocally III is the new successor in the Vocally line of products. Years of experience, market feedback, and use of the latest voice-recognition technology have enabled us to build the most advanced voice-recognition phone dialer in the world. We appreciate your trusting us by purchasing this product, and we wish you a long and enjoyable experience with it.
Voice recognition is breaking new ground every day and is being used in more and more everyday appliances and devices. But we ask you to keep just one limitation in mind when using Vocally: The machine cannot hear better then we do. It cannot understand the human voice when loud noises are present. Sometimes it even needs to hear something twice, just as we do. With this in mind, we are confident that you will use Vocally successfully!
Here are the new features that were not present in earlier versions of Vocally:
" High-quality name recording and playback.
" Missing-line detection and audio warning.
" 45 digits per number to allow for all international and/or calling-card based numbers.
" Menu-based microphone sensitivity setting (headset/speakerphone).
" A prefix digit and delay can be easily added or removed from all numbers (at once) to enable, and wait for, outside line access.
" During a call, voice dialing can be activated again. This feature enables you to use the dialer in online banking services, etc.
" Menu-based language selection.
" Menu-based mode change to allow Vocally to work independently or coupled to a speaker phone, like the Clarity RC200, for a totally hands-free telephone system.
" Remote online support using the telephone line.
This manual is divided into three main chapters:
" Chapter One describes how to install Vocally, add names, erase a name or all names, listen to stored names and, most importantly, dial a name using only your voice!
" Chapter Two describes how to dial a number during a call, work with a speakerphone, work when connected to a Private Branch eXchange (PBX), and change the spoken language.
" Chapter Three answers Frequently Asked Questions, and provides technical details, important notices, and warranty information.
This chapter describes how to install Vocally, add names, erase a name or all names, listen to stored names, and, most importantly, dial a name using only your voice!
To use Vocally, install it by following these three steps:
A. Connect the supplied power adaptor to the AC wall outlet and to the Vocally jack marked 'Power'. When the power is applied, you should see two bright blue lights light up, one on the 'phone' jack and the other on the 'line' jack of the Vocally unit. They indicate that the power is ON. If you do not see these lights, please see the 'Frequently Asked Questions' section in Chapter Three for assistance.
B. Connect the modular cord from your telephone to the Vocally jack marked 'Phone'.
C. Connect the supplied modular cord from the Vocally jack marked 'Line' to the modular phone jack on your wall.
That's It! Vocally is now ready to be used.
Once Vocally is connected, you can start adding names. Please follow these steps:
A. Make a list of the names and numbers you wish to add to Vocally. This list is important because it will simplify training Vocally. Consider these tips:
" Do not use very short names like 'Joe'. Instead, use both first and last names.
" If two names are very similar (first name, or last names, are the same in both names), try training one of the names in reverse order.
B. Choose a quiet moment, when no TV sounds or other background noises are present. Training the unit in a noisy environment will result in poor recognition later.
C. Vocally is shipped with a blank memory. Pick up the handset. The unit will play back the main menu. Press '1' to add a new name.
D. When asked, say the name to be added. Speak clearly but as normally as possible. When prompted to repeat the name, do so. If the training of the name has been successful, Vocally will ask you for the corresponding phone number. If the training has failed, Vocally will issue a sound that means a general error has occurred, or Vocally will state the specific problem that has occurred.
E. When prompted, enter the number using your phone's keypad. You can enter up to 45 digits. You can program pauses (3 seconds each) within the phone number (to be used by calling cards or other advanced services) by pressing the star key (*) twice. Press the pound key (#) when you are done entering the number. Vocally will read back the phone number you have just entered and then will store the name and its number.
F. Vocally will automatically ask you for the next name. If you do not wish to continue, simply hang up or press the pound key (#) to get back to the main menu.
A. Choose a quiet moment, where no TV sounds or other background noises are present. Training the unit in a noisy environment will result in poor recognition rates later on.
B. Pick up the handset. If you have already trained Vocally with names, you will hear the prompt "name to dial please". Press the # key following this prompt. If you did not train it with names yet, you will hear the main menu. Press '5' to train the commands.
C. Vocally will now ask you to say the ten digits and star. You will need to say each digit twice. After each digit, you will hear a playback of the digit you just said. Move on to the next digit.
D. Once all digits have been trained, Vocally will ask you to train the dialing command. This can be any word you wish but 'Dial Number' is always a good choice.
That's all! Vocally is now ready to listen to your voice and dial for you. Please follow these easy steps to dial:
A. Pick up the handset. If you have already trained Vocally with names, it will ask you for name to dial. If you have trained it only with digits, it will ask you for a number to dial. At the prompt, say the name you wish to call or the first digit of the number you wish to voice dial.
B. If you said a name, Vocally will playback the recognized name and will dial the corresponding number. If Vocally did not recognized the name, you will be asked to try again. If Vocally still does not recognize the name after 2 or 3 attempts, please see the 'Frequently Asked Questions' section in Chapter Three for assistance
C. If you said a digit, Vocally will respond with reading you back the digit it recognized and will now wait for your next digit. Continue by saying the digits of the number in this method. When you are done, say the dial command. Vocally will now say 'Dialing…' and will repeat the digits you have just said. Please listen to the read digits and verify they are the digits you said. In case Vocally makes a mistake, simply hang up. If all the digits are correct, Vocally will dial the number.
D. At the end of the call, simply hang up as you always do.
E. If you wish to redial the last number you said using digits, simply say the dial command without any digits.
Please also note these following general important remarks:
1. You can disconnect Vocally from AC power whenever needed, without concern. The names and numbers will not be lost, and your phone will continue to operate normally. The same applies for a power outage.
2. If you are using a cordless phone, please verify that the sound on the line is 'clean' with no 'white' noises. These 'white' noises, usually occur when the mobile part of the cordless phone is far from its base. Such noises can make it difficult for Vocally to recognize names.
3. To access the main menu, once memory has at least one name stored in it, do the following:
a. Pick up the handset.
b. After Vocally prompts you for a name to call, press the pound key (#).
4. If you would like to dial a number manually, do the following:
a. Pick up the handset.
b. After Vocally prompts you for a name to call, press any of the dialing keys except the pound key (#). Vocally will connect you directly to the telephone line so that you can dial manually.
5. Vocally is based on speaker-dependent voice-recognition technology. This means that only the person who trained Vocally can use it. However, two or more users can share Vocally. Each user can store his/her own names and numbers, and then can call them independently.
6. Vocally works only with the phone plugged into it, and not with other phones on the same phone line. Vocally will recognize names best if the phone used for training continues to be the one used with Vocally. Substituting another phone for the one used for training can lead to poor recognition results. Multiple copies of Vocally can be used on the same phone line, each working independently with the phone to which it is connected.
Erasing a single name from memory can be accomplished in two different ways, as described below:
A. Pick up the handset. Vocally asks for a name to call. Press the pound (#) key. The main menu will be played.
B. Press the '2' key. Vocally asks for a name to erase. Say the name you wish to erase.
C. If the name is found, Vocally asks you to confirm the erasure of the name by pressing the '5' key. [Any other action (for example, hanging up) will cause the name not to be erased.]
D. Press the '5' button. The name will be erased and Vocally will return to the main menu. If this was the last name remaining in memory, a 'Memory Empty' prompt and a sound will be heard.
A. Pick up the handset. Vocally asks for a name to call. Press the pound key (#). The main menu will be played.
B. Press the '4' key. Vocally will start playing back the names it has stored in its memory.
C. When you hear the name you wish to erase, press any of the dialing keys, except the pound key (#). Vocally asks you to confirm the erasure of the name by pressing the '5' key. [Any other action (for example, hanging up) will cause the name not to be erased.]
D. Press the '5' button. The name will be erased and Vocally will return to the main menu. If this was the last name remaining in memory, a 'Memory Empty' prompt and a sound will be heard.
Warning: Erasing all names is an irreversible operation. Use it with care!
A. Pick up the handset. Vocally asks you for a name to call. Press the pound key (#). The main menu will be played.
B. Press the '3' key. Vocally will prompt you with a warning message.
C. Press the '9' key to confirm the erasure. Any other action (for example, hanging up) will cause the names not to be erased.
D. Press the '9' button. All the names will be erased, and a 'Memory Empty' prompt and a sound will be heard. Vocally will then return to the main menu.
Whenever needed, you can hear all the names and numbers stored in Vocally's memory by following these steps:
A. Pick up the handset. Vocally asks for a name to call. Press the pound key (#). The main menu will be played.
B. Press the '4' key. Vocally will playback all the stored names. Press the pound key (#) or hang up to finish the playback. Press any other dialing key to erase the played name. See the section entitled "Erasing a single name" above for more details.
This chapter describes how to dial a number during a call, work with a speakerphone, enable Vocally to work when connected to a Private Branch eXchange (PBX), and change the spoken language.
While in a call, you can activate the name-dialing or digit-dialing function again in order to transmit DTMF tones needed for online banking services, calling cards, etc. To activate this feature, do the following:
A. Pick up the handset. Vocally asks you for a name to dial. Say the name you wish to dial. Vocally dials that name.
B. While in the call, stay silent for a second (make sure the other party is silent as well), and say "activate dialing".
C. Vocally will now engage again and will ask you for a name to dial. Say the name you wish to dial during the call. Vocally will transmit the number to the line.
D. If you wish, you can repeat this process over and over again. Simply return to step B above.
E. You can also say digits, and Vocally will transmit your digits to the line. Once you say the first digit, you can continue and say more digits, without the need to say "activate dialing" between each digit.
Example: Say you wish to access your account status using your bank's automatic telephone service. You can store your bank telephone number under the name "bank", your account number under the name "account", and your pin code under the name "pin".
Then voice dial to your bank; and, when asked to punch in your account number, simply say "activate dialing". Vocally will ask you for a name to dial. Say the name "account", and Vocally will transmit the tones of your account number to your bank. Then, when asked to punch in your pin number, say "activate dialing" again followed by the name "pin". This method can be used in other situations that require dialing a number during a call.
Vocally can be connected and used with a speakerphone. Since working with a speakerphone usually means that the voice signal level coming from the user will be lower then when working with a handset, it is recommended (but not mandatory) that you change Vocally's microphone mode by following these steps:
A. Pick up the handset. If names are stored, Vocally asks you for a name to call. Press the pound key (#).
B. While hearing the main menu, press the '7' key to toggle between 'handset mode' and 'speakerphone mode'. Select 'speakerphone mode'.
Vocally has a unique operational mode, called "Basic" which is specifically designed to work with the RC200 speakerphone. In this mode, after you press the speakerphone button (or pick up the handset), Vocally will silently wait for the pound key (#) to be pressed. Only after that key has been pressed will Vocally resume normal operation, such as asking for a name to dial or reading the menu. This pound key (#) will be transmitted from the RC200. Follow these easy steps to activate the "Basic" mode:
A. Pick up the handset. If names are stored, Vocally asks you for a name to call. Press the pound key (#).
B. Upon hearing the main menu, press the '9' key to toggle between 'Basic mode' and 'Freedom mode'. Select 'Basic mode'.
A. Follow the manufacturer's instructions on how to set up the RC200; and make sure that the phone, the remote control, and any other optional accessories work. Be sure to turn off the scan feature, as described on page 5 of the manufacturer's instructions for the RC200.
B. Program only the first memory location with a single pound key (#).
Now connect the RC200 to Vocally, as described in Chapter 1 of this manual for any other telephone. Please note that, if you wish to add names, you will be required to use the RC200 keypad.
To place a call, give the remote control a short press and wait for Vocally to ask you for a name to call. To end the call, press the remote control again.
There are situations where Vocally is not connected directly to a phone line, but rather to a Private Branch eXchange (PBX). A good example is a nursing home. To get an outside line, one usually needs to dial a prefix digit, such as 9, and only then dial the actual number. If there is a need to set a prefix digit for all the stored numbers (as when moving from a private residence to a nursing home), do the following:
A. Pick up the handset. If names are stored, Vocally asks you for a name to call. Press the pound key (#).
B. Upon hearing the main menu, press the '8' key. Vocally will now ask you to set the digit that will serve as the external line access digit. Press the desired digit. To abort this feature, press the star key (*).
In order to change the language that Vocally uses, do the following:
A. Pick up the handset. If names are stored, Vocally asks you for a name to call. Press the pound key (#).
B. Upon hearing the main menu, press the '0' key to enter the language menu. Listen, and press the digit that represents your desired language.
This chapter answers Frequently Asked Questions and provides technical details, important notices, and warranty information.
Note from Accessible Devices. We've shown the questions as headings. The answer is directly below and pressing the P key will place you on the answer.
The following is a list of the most common questions and problems encountered when using Vocally. If you cannot find a solution to your problem here, please do contact us.
Answer: Vocally may be set to work in "Basic" mode. Pick up the handset, press the pound key (#) and listen. If you now hear the unit speaking, then set Vocally back to the "Freedom" mode. See the section entitled "Working with the Clarity RC200 speakerphone" in Chapter Two for details.
If that did not help, make sure the power is on. You should see two bright blue lights turned on. Then check that all of the connections from the phone to Vocally and from Vocally to the line are both correct and secure. Check especially that you have connected your phone to the 'phone' jack and the line to the 'line' jack on Vocally. If you reverse these connections, Vocally will not work and you will hear nothing. If you still cannot hear anything, connect the phone directly to the line, without Vocally. If you do not hear a dial tone now, then either your phone or cable is at fault
Answer: This symptom usually has two main causes:
1. You are trying to train the name while background noise is present. This can be any noise from people in the room with you, a TV or radio working in the same room, or even loud noises coming from construction taking place near you. As mentioned above, you should try and train names in a quiet environment.
2. You are not repeating the name consistently during programming. Try to say the name the same way when asked for it twice during programming.
Answer: Assuming you have trained this name in a quiet environment as mentioned above, you may not be saying the name the same way you did during programming. To listen to a playback of the name, use key '4' while in the main menu. (Please refer to Chapter One of this manual for exact instructions.)
Answer: Pick up the handset. Press the pound key (#) to reach the main menu. When you do, press the '0' key to reach the language menu. Listen to the different language options. When your desired language is heard, press its index number.
Operating voltage 12 Volts DC, regulated.
DC Jack type 2.1 mm, polarity un-important
Maximum power consumption 850milliwatts
Phone/ Line jack type RJ11
Dialing Method DTMF (Dual Tone Multiple Frequency)
Maximum number of names to be stored 45
Type of memory device Flash
Max number of digits per name 45
Max name record/playback length 3 Seconds
Minimum Data retention time 15 Years
Weight (No power supply or cables) 120 Grams (0.265 pound)
Physical Dimensions 134mm (5.276") in length, 65mm (2.559") in width and 23mm(0.906") in height.
Working Temperature 0-70 Celsius (32-158 Fahrenheit)
Approvals ACTA part 68. FCC part 15 subpart B.
ETSI ES 203 021-2 V2.1.2 (2006-01)
ETSI ES 203 021-3 V2.1.2: (2006-01)
EN 55022:98 + A1(00) + A2(03)
EN 55024:98 + A1(01) + A2(03)
EN 61000-3-2:00 + A2(05)
EN 61000-3-3:95 + A1(01)
EN 60950-1:06
Reasonable efforts have been made to verify the accuracy of the information contained herein, however no guarantee can be made of accuracy or applicability. G.G. Electronics reserves the right to change any specification or description contained herein. G.G. Electronics reserves the right to make changes to or to discontinue any product or service identified in this publication at any time without notice in order to improve design and supply the best possible product. G.G. Electronics does not assume responsibility for use of any circuitry other than circuitry entirely embodied in a G.G. Electronics product. Information contained herein is provided gratuitously and without liability to any user. Reasonable efforts have been made to verify the accuracy of this information but no guarantee whatsoever is given as to the accuracy or as to its applicability to particular uses. Applications described in this manual are for illustrative purposes only, and G.G. Electronics makes no warranties or representations that the Vocally product will be suitable for such applications. In every instance, it must be the responsibility of the user to determine the suitability of the product for each application. G.G. Electronics products are not authorized for use as critical components in life support devices or systems. Nothing contained herein shall be construed as a recommendation to use any product in violation of existing patents or other rights of third parties. The sale of any G.G. Electronics product is subject to all G.G. Electronics Terms and Conditions of Sales and Sales Policies.
The product identified in this User Manual said by G.G. Electronics Ltd and sold in the United States through it's authorized Dealers, are warranted to the original end-user purchaser to conform to the applicable published specifications in effect at the time of shipment from G.G. Electronics Ltd to the Dealer, and to be free from defects in material or workmanship under normal use and service for a period of one year from the date of purchase by the original end-user. If any such product proves defective during the one year warranty period, G.G. Electronics Ltd, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product. These remedies are the purchaser's exclusive remedies for breach of warranty.
This warranty does not cover (a) products which have been subjected to misuse, accident, physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire or operation outside their published maximum ratings; or (b) products which have been repaired, altered, or modified by anyone other than an authorized representative of G.G. Electronics Ltd; or (c) damages caused by failed components, parts or accessories not sold by G.G. Electronics Ltd or not compatible with the warranted product; or (d) products where warranty stickers, product serial number plates, electronic serial number plates, or electronic serial numbers have been removed, altered, or rendered illegible; or (e) cosmetic items such as, cables, labels, cases, etc; or (f) products shipped to G.G. Electronics Ltd for repair from outside the United States.
For warranty service on defective products, the defective unit must be returned to G.G. Electronics Ltd along with a description of the product malfunction or difficulty. Proof of the original end-user purchase may be required to substantiate warranty status. The address to return the detective unit may be obtained by emailing
info@vocally.co.il.
G.G. Electronics Ltd assumes no risk for damage or loss in transit.
If in G.G. Electronics Ltd sole opinion the failure is not covered by the terms of this warranty, the original end-user purchaser will be notified and authorization will be requested for repair. Products repaired under warranty will be returned to the original end-user purchaser, transportation prepaid. Return shipping costs for products repaired which are not covered by warranty or from the return of the product for which the original end-user purchaser has not authorized the non-warranty repairs, shall be paid for by the original end-user purchaser. Any products repaired or replaced under the terms of this warranty shall be warranted for the remainder of the original product's warranty, or ninety (90) days, whichever is longer.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILTY AND FITNESS FOR A PARTICULAR PURPOSE. UNLESS FURTHER LIMITED ELSEWHERE IN THIS WARRANTY, G.G. Electronics Ltd AGGREGATE LIABILITY FOR DAMAGES FOR ANY CAUSE RELATED TO OR ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT WHETHER IN CONTRACT, NEGUGENCE, STRICT TORT, OR BASED ON ANY OTHER LEGAL THEORY, SHALL NOT EXCEED THE ORIGINAL END-USER's PURCHASE PRICE FOR THE PRODUCT. IN NO CASE SHALL G.G. Electronics Ltd BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF USE OF THE PRODUCTS OR ANY ASSOCIATED EQUIPMENT, C0ST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES, DOWNTIME, THE CLAIMS OF THIRD PARTIES, AND INJURY TO PROPERTY. NOTE: SOME STATES D0 NOT ALLOW THE EXCLUSION 0R LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
There will be charges rendered for repairs to the product made after the expiration of the aforesaid one (1) year warranty period. This warranty gives you specific legal rights.
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